Tennessee Aquarium

As a new Mini Melts customer, we are very pleased with your ice cream product and most appreciative of the quality of service your company has provided us. Your responsiveness to our needs in addition to the manner in which you conduct business goes well beyond our expectation.

I am encouraged to recommend your product to others and feel confident they too will be happy.

We look forward to a long and prosperous relationship with Mini Melts.

Sincerely,
Hayley Bates
Facility Rental and
Food & Beverage Manager
Tennessee Aquarium





Wet Zone Water Park

As recent convert over to Mini Melts, I wanted to take a moment to thank you for the outstanding service and dedication you showed us during the transition as well as throughout the season. Your courtesy and professionalism is greatly appreciated. I would like to provide you with some feedback of my own as well as some I received from customers and employees alike.

From a revenue stand point, I can stay that Mini Melts were our number one seller even beating out soda! The stand and promotional material you provided us was huge factor in the high sales we attained from your products. I knew before we began to sell Mini Melts that they tasted much better than the competition but despite initial skepticism by employees, it only took one bite for them to be able to understand where I was coming from. I even overheard guests saying on several occasions that this "ice cream" is so much better than the "other" stuff.

Overall, I am beyond satisfied with the service and quality of the product we received and look forward to many great seasons to come! Thanks again for your continued support and I will be sure to recommend Mini Melts to anyone in the industry looking to not only get a new ice cream product but anyone who may be looking to make a "step up" in customer service and product satisfaction.

Regards,
Kyle Embry
General Manager, Wet Zone Water Park
Wet Zone Water Park





Calaway Park

In March 2008, Calaway Park began a four year agreement with Mini Melts. We have now finished our first season and are very pleased with the service provided to us by Mini Melts.

The product itself is excellent. Not only does it taste great, but it is also quick and easy to serve. Very little labour is required to run a Mini Melts outlet which is critical for us when looking at products to serve here. Because it is unique, it is very popular with our guests. We sell more Mini Melts product than we do hard or soft ice cream.

Mini Melts has met and exceeded our expectations in all areas of service. The ordering process is simple. We usually e-mail our inventory levels and Mini Melts helps us manage our stock by delivering what we need to take us through until our next delivery. They always have the required product available for us and we never ran out of product this season. When delivering product, they assisted our warehouse staff with filling the freezers. They also provided feedback to us regularly on ways we could improve our management of stock and increase sales. Our sales of this product increased substantially in 2008, after switching to Mini Melts.

It is a pleasure to write this letter for Mini Melts. We certainly value the working relationship we have with them and would recommend them to any business.

Sincerely,
Colleen Magee
Food Service Manager
Calaway Park





Mystic Aquarium & Institute For Exploration

I am happy to tell you that Mini Melts has been a big hit for us. Since you installed your vending units last year, we have experienced significantly increased revenue and customer satisfaction associated with Mini Melts.

Your customer service has been great. Your service technicians clean and stock the machines regularly, and if there's ever an occasional problem with a unit, your people have it up and running within an hour. Mind you, these units are cranking during our high season. They are invariably empty by the close of business on summer Sundays!

As you know, Mystic Aquarium & Institute for Exploration is Connecticut's largest attraction, hosting 750,000 guests annually. As a marine research and education-based organization, we have to adhere to the highest standards in everything we do. As for the kids and families who visit with us, we have to ensure they are offered quality products that they enjoy. Mini Melts meet this standard with room to spare.

Thank you for your continuing support.

Best Wishes,
Peter Glankoff
Senior Vice President
Marketing and Public Affairs
Mystic Aquarium & Institute for Exploration





Wildlife Conservation Society

I wanted to express how pleased we are with our current Mini Melts program at our 4 city Zoo's and the New York Aquarium. As you know we have been selling your product at our parks since the fall of 2005 and are very pleased with the product, equipment and overall support that we have received. It has allowed us to grow the program into all 5 facilities over the past year with great success.

The Wildlife Conservation Society is extremely satisfied with its relationship with Mini Melts and looks forward to continued growth in the future.

Sincerely,
Niko Radjenovic
Director of Restaurant Services
Wildlife Conservation Society